Terms of Use

Welcome to CueCast. These Terms of Use form a binding agreement between BladePipe Inc. (“BladePipe,” “we,” “us,” or “our”) and the entity or person accessing CueCast (“Customer” or “you”) regarding your use of CueCast products and services, including our international website, SaaS console, browser extension, documentation, and technical support (collectively, the “Service”).

Please read these Terms and our Privacy Policy carefully. By clicking to agree online, using the Service, or confirming acceptance in another method we recognize, you acknowledge that you understand and accept all of these Terms. If you do not agree, do not use the Service.

1. The Service

The Service provides capabilities related to user-interface automation testing, such as recording and editing test steps, replaying workflows, and managing results and reports, as actually made available. We may update, modify, or discontinue features from time to time. Unless otherwise agreed in writing, we do not guarantee that any particular feature will remain available indefinitely.

2. Accounts and Access

You may need to register an account to use certain features. You must provide true, accurate, and complete information and protect your account and authentication information. Except where the law provides otherwise or where loss results from our intentional misconduct or gross negligence, you are responsible for losses caused by your failure to safeguard your credentials.

Notify us promptly if you discover unauthorized use of your account or another security issue. You understand that we may restrict access or require additional verification to protect security and compliance.

3. Acceptable Use and Compliance

You may use the Service only in environments that you are legally entitled or authorized to test or operate, such as your own systems or test environments for which you have written or contractual permission. You must not use the Service to access another person’s system without authorization, steal data, evade security controls, conduct illegal or infringing activity, or improperly disrupt another service through automation.

You are responsible for business data, test targets, and related content that you enter, upload, or generate through the Service and must comply with applicable law and your contractual obligations to third parties. You are responsible for disputes or losses caused by your breach of these commitments and must compensate us or affected third parties for resulting losses.

4. User Content and Data Processing

To the extent permitted by applicable law, you retain your lawful rights in data you submit to the Service. To the extent necessary to provide the Service, you grant us a worldwide, non-exclusive license to host, store, process, back up, and use that data to improve the Service. See our Privacy Policy for additional details.

5. Intellectual Property

Intellectual-property rights in the software, interfaces, copy, marks, documentation, and other materials included in the Service, excluding portions lawfully owned by third parties, belong to BladePipe or its licensors. Without our prior written permission, you may not copy, modify, reverse engineer, scrape for the purpose of training a competing model, rent, sell, sublicense, or distribute those materials outside the scope of these Terms.

Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, and non-transferable license to use the Service solely for your internal business purposes.

6. Third-Party and Open-Source Components

The Service may include third-party software or open-source components. The applicable licenses govern your rights and obligations for those components. We will disclose material information in documentation or the product interface to the extent required by law.

7. Changes, Suspension, and Termination

We may change, restrict, suspend, or discontinue some or all of the Service because of maintenance, upgrades, changes in applicable law, force majeure, or reasonable business decisions, and will provide notice where reasonably practicable. If you materially breach these Terms, we may suspend or terminate the Service and reserve the right to pursue available remedies.

8. Disclaimers and Limitation of Liability

To the maximum extent permitted by applicable law, the Service is provided “as is” and “as available.” Automation-test results depend on the tested system, environment, data, timing, and other factors. We do not guarantee that testing will identify every defect, satisfy every assertion, or produce results that fully match your business objectives.

To the extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, goodwill, use, data, or other intangible losses. Where liability cannot legally be excluded, our aggregate liability is limited to the fees you paid for the specific Service giving rise to the claim during the preceding twelve months, or the minimum liability required by applicable law.

9. Changes to These Terms

We may revise these Terms from time to time. If a revision materially affects your rights or obligations, we will notify you through a website announcement, an in-product notice, or another reasonable method. Your continued use of the Service after revised Terms take effect constitutes acceptance. If you do not agree to a revision, stop using the Service.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of the United States, without regard to conflict-of-laws principles. Before commencing a formal proceeding, each party will first attempt in good faith to resolve any dispute through informal negotiation for at least 30 days after written notice.

If a dispute is not resolved informally, it will be finally resolved by binding arbitration under the applicable Commercial Arbitration Rules of the American Arbitration Association. Unless applicable law requires otherwise, arbitration will take place in the State of California. Claims concerning intellectual-property rights, unauthorized use, privacy violations, or requests for injunctive relief may be brought in a court of competent jurisdiction. To the fullest extent permitted by law, disputes must be resolved individually and not through a class or representative action.

11. General

If a competent authority finds any provision invalid or unenforceable, the remaining provisions remain effective. Headings are for convenience only and do not affect interpretation.

These Terms and the Privacy Policy form the complete agreement governing your use of the Service. If they conflict, the provision specifically addressing the relevant issue will control for that issue.

12. Contact Us

If you have questions about these Terms, contact us:

• Email: [email protected]